What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, use live chat or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Can change your personal information:
- By emailing us
- By logging in to your account
- By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We will notify the users via in-site notification
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Rosalia Mendoza Rojas, better known as Hostal Hacienda Apulco, with address at Carretera Zacapoaxtla – Cuetzalan Km 7, Colonia Apulco, city Apulco, municipality or Zacapoaxtla delegation, c.p. 73560, in the entity of Puebla, Mexico country, and internet portal firstname.lastname@example.org, is responsible for the use and protection of your personal data, and we inform you of the following: For what purposes will we use your personal data?
We will use the personal data we collect from you for the following purposes that are necessary for the service you request:
Billing and collection of the contracted service
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
To have a telephone or email address to contact the User when using the Services
Sending promotional information about products or services of the Company, through the sending of Newsletters. In this case, if the User wishes, they may request to be removed from the lists to send promotional or advertising information. To make accommodation reservations on behalf of the user
Marketing or advertising
In case you do not want your personal data to be used for these secondary purposes, please indicate it below:
I do not consent to my personal data being used for the following purposes:
 To be able to have a telephone or email address to contact the User when using the Services
 Sending promotional information about the Company’s products or services, by sending Newsletters. In this case, if the User wishes, they may request to be removed from the lists to send promotional or advertising information.  To make lodging reservations on behalf of the user
 Marketing or advertising
 Commercial prospecting
Refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
calling the phone number 222 243 5706 in the city of Puebla
In order to know the procedure and requirements for the exercise of ARCO rights, we offer you the following means: In the offices of Hostal Hacienda Apulco, in Apulco, Zacapoaxtla, Puebla
The contact details of the person or department of personal data, which is in charge of processing requests for ARCO rights, are as follows:
a) Name of the person or department of personal data: Rosalia Mendoza Rojas
b) Address: Carretera Zacapoaxtla – Cuetzalan KM 7 street, Apulco neighborhood, Apulco city, Zacapoaxtla municipality or delegation, c.p. 73560, in the entity of Puebla, country Mexico
c) Email: email@example.com
d) Telephone number: 2331114475
You can revoke your consent for the use of your personal data
You can revoke the consent that, in your case, you have given us for the treatment of your personal data. However, it is important to note that not in all cases we will be able to attend to your request or end the use immediately, since it is possible that due to some legal obligation we require to continue treating your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we can no longer provide you with the service you requested, or the conclusion of your relationship with us.
To revoke your consent, you must submit your request through the following means: Requesting it in writing to firstname.lastname@example.org
In order to know the procedure and requirements for the revocation of consent, we make the following means available to you:
To the phone 233 111 4475 and to the email email@example.com
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
sending an email with the request to firstname.lastname@example.org
The use of tracking technologies on our internet portal
To verify the use of the website
The personal data we obtain from these tracking technologies are as follows:
Language preferred by the user
Region in which the user is located
User browser type
User operating system type
Start and end date and time of a user session
Web pages visited by a user
How can you find out about changes to this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons.
We promise to keep you informed about changes that may occur to this privacy notice, through: The website blog.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
publication of the latest updated and current version at www.apulco.mx/noticias/aviso-de-privacidad/